Quality & Values
As already mentioned, it must come first. The customer must feel protected and looked after. Nothing must be left to chance. Today, common sense is no longer enough, but it is necessary to be prepared to face the global market with its wide range of offers and solutions.
The modern customer, whoever he may be, is increasingly aware of his rights, the type of offer he faces and his perception in terms of service, prices, intentions and quality, whatever it may be - expected, perceived, delivered or latent.
We have to be up to the task of satisfying it.
We have to be aware that many times there is no second chance but we have to be absolutely ready for the first one. Only if all parameters are compliant and adequate can you sell with maximum results.
Being a consultant means great responsibility for clients, for one's neighbour and for the society in which we live. This means a constant commitment assumed personally by all of us with a scale of values to which we always refer:
- Constant commitment
- Love for our work